Terms of Service
This following user agreement describes the terms and conditions on which Dude I Need A Truck (DINAT), Inc. offers access to the Dude I Need A Truck Network.
Welcome to the Dude user agreement (the “Agreement” or “Terms of Service”) for DINAT (the “DINAT Network”), an application owned and operated by Dude I Need A Truck Inc., a Delaware corporation. This Agreement is a legally binding agreement made between you, the Dude, or you, the User (“You,” “Your,” or “Yourself”) and Dude I Need A Truck, Inc. (“Dude I Need A Truck,” “DINAT,” “We,” “Us” or “Our”).
DINAT is willing to allow you to participate in the DINAT Network only upon the condition that You accept all the terms contained in this Agreement. This is not an agreement to allow you to license, sell, or own any part of the DINAT Network but only a permissive use contract. By signing up with or by using the DINAT Network, You indicate that You understand this Agreement and accept all of its terms. If You do not accept all the terms of this Agreement, then DINAT is unwilling to allow you to participate in the DINAT Network.
The Dude I Need A Truck Network is a mobile application platform (herein referred to as “DINAT Network”) that provides a means to enable persons who seek assistance in connection with the relocation, moving, or messengering of personal items to certain destinations (“Users”) to be matched with persons willing to use their vehicles to drive the items and assist with the move of or messengering of such personal items to those destinations (“Dudes”). For purposes of this Agreement these services shall collectively be defined as the “Services.” This Agreement describes the terms and conditions that will govern Your use of, and participation in, mobile application platform known as the DINAT Network.
Please read this Agreement carefully before using the Services. You must read, agree with and accept all of the terms and conditions contained in this Agreement, which includes those terms and conditions expressly set out below and those incorporated by reference, before You use any of the Services. By using any of the Services, You become a Participant in Dude I Need A Truck and a User of Services available on the DINAT Network (“Participant” or “User”) and You agree to be bound by the terms and conditions of this Agreement with respect to such Services.
If You do not agree to be bound by the terms and conditions of this Agreement, please do not use or access DINAT or register for the services provided on DINAT. We may amend this Agreement at any time by posting the amended terms on the DINAT Network. If We post amended terms on the DINAT Network, You may not use the Services without accepting them. Except as stated below, all amended terms shall automatically be effective after they are posted on the DINAT Network. This Agreement may not be otherwise amended except in writing signed by You and DINAT.
DINAT does not provide transportation services or moving or hauling services, and DINAT is not a transportation carrier or a moving or hauling of freight carrier. The services rendered by the DINAT Network is solely to match Dude’s and User’s desiring to move, messenger or relocate items. It is up to the Dude or vehicle operator to decide whether or not to offer to transport the User’s item(s) as requested through the DINAT Network, and it is up to the User to decide whether or not to accept the Service from any Dude contacted through the DINAT Network. Any decision by a User to offer or accept the Services once such User is matched through the DINAT Network is a decision made in such User’s sole discretion. DINAT offers a mobile application platform to match and connect Dude’s and Users with each other, but does not intend to provide transportation services or moving services or act in any manner as a transportation carrier or a moving carrier and has no responsibility or liability for any transportation services or moving services voluntarily provided to any User by any Dude using the DINAT Network.
This paragraph applies to any version of the DINAT Network that you acquire from the Apple App Store. This Agreement is entered into between You and DINAT. Apple, Inc. (“Apple”) is not a party to this Agreement and shall have no obligations with respect to the DINAT Network. DINAT, not Apple, is solely responsible for the DINAT Network and the content thereof as set forth hereunder. However, Apple and Apple’s subsidiaries are third party beneficiaries of this Agreement. Upon Your acceptance of this Agreement, Apple shall have the right (and will be deemed to have accepted the right) to enforce this Agreement against You as a third party beneficiary thereof. This Agreement incorporates by reference the Licensed Application End User License Agreement published by Apple, for purposes of which, You are “the end-user.” In the event of a conflict in the terms of the Licensed Application End User License Agreement and this Agreement, the terms of this Agreement shall control.
● Charges (applicable to California users only). As a User in California, You agree that any mandatory amounts charged following a service (a “Charge”) are due immediately. DINAT reserves the right to determine pricing.
● Administrative Fee. DINAT receives an administrative fee of up to 40% (the “Administrative Fee”) of each Charge (California only),
● Refunds. The full amount of the Donation or Charge, as applicable (including the Administrative Fee), is charged immediately following completion of such election to the User’s authorized credit card and transferred (less the Administrative Fee) to such Dude’s account. All payments made are non-refundable. This no-refund policy shall apply at all times regardless of a User’s decision to terminate usage of DINAT, our decision to terminate a User’s usage, disruption caused to our Services either planned, act of God, accidental or intentional, or any other reason whatsoever.
● Promotional Offers. DINAT, at its sole discretion, may make available promotional offers with different features to any of our customers. These promotional offers, unless made to You, shall have no bearing whatsoever on Your offer or contract. DINAT may change its Administrative Fee as we deem necessary for our business. We encourage You to check this Agreement periodically if You are interested in keeping abreast of the rate of our Administrative Fee.
● Cancellation Fee. In the event that a User cancels a request for services on the DINAT Network more than 3 minutes after such request is made, User agrees to pay a “Cancellation Fee” of 20% of the total cost of job.
● Facilitation of Payments. All Charges, as applicable, shall be facilitated through STRIPE, DINAT’s third-party payment processing service. DINAT, Inc. uses STRIPE, Inc.
● Additional charges. DINAT charges an additional $1/minute service fee when the job exceeds the allotted micro-move time frame. Each job is given an allotment of 2 hours per micro-move. When the 2 hour time allotment is reached, User agrees to pay an additional $1/minute charge until the job is completed. Should the job run into any unforeseen circumstances, your dude is compensated appropriately for his time.
Our Services are available only to, and may only be used by individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, Our Services are not available to children (persons under the age of 18) or to temporarily or indefinitely terminated Participants. By becoming a Participant, You represent and warrant that You are at least 18 years old. By using the DINAT Network or the Services, You represent and warrant that You have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement.
You are the sole authorized user of Your account. You are responsible for maintaining the confidentiality of any password provided by You or DINAT for accessing the Services. You are solely and fully responsible for all activities that occur under Your password or account. DINAT has no control over the use of any User’s account and expressly disclaims any liability derived therefrom. Should You suspect that any unauthorized party may be using Your password or account or You suspect any other breach of security, You will change your password and contact Us immediately.
Terms and Termination
This Agreement is effective upon use of the DINAT Network or the Services for new Users and upon the posting dates of any subsequent amendments to this Agreement for all current Users. You may terminate Your participation in the Services at any time, for any reason upon receipt by Us of Your written or email notice of termination. Either You or We may terminate Your participation in the DINAT Network by removing Your Information at any time, for any or no reason, without explanation, effective upon sending written or email notice to the other party. Upon such termination, We will remove all of Your information from Our servers, though We may retain an archived copy of records We have about You as required by law or for legitimate business purposes. We maintain sole discretion to bar Your use of the Services in the future, for any or no reason. Even after Your participation in the DINAT Network is terminated, this Agreement will remain in effect.
Your Information is any information You provide, publish or display (“post”) to the DINAT Network or send to other Users in the registration or in any public message area (including, but not limited to the feedback section) or through any email feature (“Your Information”). Your Information will be stored on computers. You consent to Us using Your Information to create a User account that will allow You to participate in the Services. You are solely responsible for Your Information and Your interactions with other people in the public, and We act only as a passive conduit for Your online posting of Your Information. When You use the DINAT Network, You agree to provide accurate, current and complete information as prompted by Our registration form and to maintain and timely update Your Information to keep it accurate, current and complete at all times during the Term of the Agreement. You agree that We and other people of the public may rely on Your Information as accurate, current and complete. You acknowledge that if Your Information is untrue, inaccurate, not current or incomplete in any respect, We have the right to terminate this Agreement and Your use of the Services.
By accepting this Agreement, a Dude agrees that We may obtain information about the Dude, including without limitation the Dude’s driving record, proof to auto insurability, references, background information, criminal record and credit information. A Dude hereby authorizes Us to perform a background check on the Dude, and further agrees to provide any necessary authorization to facilitate Our access to the Dude’s official driving record, references and credit information during the term of the Agreement.
I hereby acknowledge that I will be an independent contractor (and not an employee) of DINAT, Inc. I hereby submit the attached W-9 Form, pursuant to which I authorize DINAT, Inc. to issue a 1099 statement for any payments made to me for services rendered.
Social Media and Networking Sites
As part of the functionality of the DINAT Network, You may be able to login through online accounts You may have with third party service providers (each such account, a “Third Party Account”) by either: (i) providing Your Third Party Account login information through the DINAT Network; or (ii) allowing DINAT to access Your Third Party Account, as is permitted under the applicable terms and conditions that govern Your use of each Third Party Account.
You represent that You are entitled to disclose Your Third Party Account login information to DINAT and/or grant DINAT access to Your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by You of any of the terms and conditions that govern Your use of the applicable Third Party Account and without obligating DINAT to pay any fees or making DINAT subject to any usage limitations imposed by such third party service providers. By granting DINAT access to any Third Party Accounts, You understand that (i) DINAT may access, make available and store (if applicable) any content that You have provided to and stored in Your Third Party Account (the “SNSContent”) so that it is available on and through the DINAT Network via Your account, including without limitation any friend, contacts or following/followed lists, and (ii) DINAT may submit and receive additional information to Your Third Party Account as indicated herein.
Unless otherwise specified in this Agreement, all SNS Content, if any, shall be considered to be Your Information and Your Content for purposes of this Agreement. Depending on the Third Party Accounts You choose and subject to the privacy settings that You have set in such Third Party Accounts, personally identifiable information that You post to Your Third Party Accounts may be available on and through the DINAT Network. Please note that if a Third Party Account or associated service becomes unavailable or the DINAT Network’s access to such Third Party Account is terminated by the third party service provider, then SNS Content may no longer be available on and through the DINAT Network. Please note that your relationship with the third party service providers associated with your third party accounts is governed solely by your agreement(s) with such third party service providers. DINAT makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement, and DINAT is not responsible for any SNS Content.
Dude Representations and Warranties
By using the Service, a Dude driver represents, warrants and agrees that:
● Dude driver is at least 21 years of age
● Dude driver has the ability to lift and carry items that may be up to or exceed 50 pounds.
● Dude driver will not allow any User to sit, ride, or occupy the Dude’s vehicle as part of the hauling services.
● Dude driver possesses a valid driver’s license and is authorized to operate a motor vehicle.
● Dude driver owns, or has the legal right to operate, the vehicle. Such vehicle to be used for providing services shall be manufactured no earlier than 2000, shall be in good operating condition, and shall meet the industry safety standards and all applicable statutory and state department of motor vehicle or highway patrol requirements for a vehicle of its kind. Vehicle requirements are subject to change on a case-by-case basis.
● Dude driver shall maintain at all times a valid policy of liability insurance (in coverage amounts consistent with all applicable legal requirements) for the operation of such Dude’s vehicle to cover any anticipated losses related to such Dude’s providing of services to Users and is a named driver on the insurance policy covering Dude’s vehicle.
● Dude driver and the Dude’s driver Insurance Policy shall be solely responsible for and provide coverage for any and all claims or incidents, which results from or is alleged to result from the operation of the insured vehicle that such Dude driver uses to transport, move, relocate, haul, or the messengering of items of Users, including, but not limited to personal injuries, death, and property damages.
● In the event of any claim or a motor vehicle accident, Dude driver will be solely responsible for reporting said incident in compliance with the requirements of any applicable statutory or department of motor vehicles requirements or as required by User’s insurance company. Further, Dude driver shall report any and all said incident, claim, or accident promptly with Dude’s driver insurance carrier.
● Dude driver will obey all local laws related to the matters set forth herein, and will be solely responsible for any violations of such local laws.
● Upon arrival, Dude driver will inspect, will take a photograph, and note any preexisting damage that is evident of any and all items to be transported, moved, relocated, or the messengered to the extent such items are already damaged. In the event the User claims its items were damaged in transport, the Dude driver will note and describe the alleged damages, photograph the same and immediately notify DINAT.
● In the event, cargo to be transported, moved, relocated, or messengered is in a sealed box or cannot otherwise be identified by the Dude driver, User agrees that the maximum claim for damage may be made in such an event up to $50.00.
● Dude driver will not make any representations regarding DINAT, or the DINAT Network. The Dude driver will not make any representations concerning the Services or Dude’s status as a Dude. The Dude driver will further not offer or provide transportation or moving service for profit, as a public carrier, moving company, or taxi service, charge for hauls or services or otherwise seek non-voluntary compensation from Users, or engage in any other activity in a manner that is inconsistent with such Dude’s obligations under this Agreement.
● Dude driver will not transport a User’s items on any trip arranged through the DINAT Network which is in excess of fifty (50) miles or that involves a trip between two states (interstate commerce).
● Dude driver will agree to provide services to Users in the vehicle that has been listed by, inspected by, and photographed by DINAT.
● Dude driver will not discriminate or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation in violation of any State or Federal Law or State or Federal Constitution.
All Dudes undergo extensive criminal and motor vehicle background checks before they are allowed access to the Dude network.
In addition to what is previously stated and agreed to, You agree that You will use the Services in a manner consistent with any and all applicable laws and regulations. We reserve the right, but are not obligated to investigate and terminate Your participation in the DINAT Network if You have misused the DINAT Network or the Services, or behaved in a way which could be regarded as inappropriate or whose conduct is unlawful or illegal. (i) With respect to Your participation on the DINAT Network or through the Services, You agree that You will not: (a) Impersonate any person or entity; (b) “Stalk” or otherwise harass any person; (c) Express or imply that any statements You make are endorsed by Us, without Our specific prior written consent; (d) use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents; (e) post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights; (f) remove any copyright, trademark or other proprietary rights notices contained in the Service; (g) interfere with or disrupt the Services or the DINAT Network or the servers or networks connected to the Services or the DINAT Network; (h) post, email or otherwise transmit any material that contains software viruses or any other computer code, files or Networks designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (i) forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Service; (j) “frame” or “mirror” any part of the Service, without Our prior written authorization or use meta tags or code or other devices containing any reference to Us or the Services or the DINAT Network in order to direct any person to any other web site for any purpose; or (k) modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Services or any software used on or for the Services or cause others to do so. (ii) You further agree that Your Information and Your interactions on the DINAT Network shall not: (a) be false, inaccurate or misleading (directly or by omission or failure to update information); (b) infringe any third party’s rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (c) violate any law, statute, ordinance or regulation; (d) be defamatory, trade libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive or illegal material; (e) contain any offensive anatomical or sexual references, or offensive sexually suggestive or connotative language; (f) include in Your Information any telephone numbers, street addresses, last names, URL’s or E-mail addresses other than where explicitly asked for it in the Your registration and profile section; (g) contain any viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer program routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;(h) create liability for Us or cause Us to become subject to regulation as a transportation carrier or provider of taxi service; or (i) link directly or indirectly to any other web sites. You further agree that You will not transfer, use, or sell Your DINAT account and/or ID to any another party. We reserve the right, but We have no obligation, to reject any Participant that does not comply with these prohibitions. Violation of any provision of this paragraph will allow DINAT to seek an immediate injunctive relief and seek damages for the violation of any provision of this paragraph.
DINAT owns and retains ownership in the DINAT Network, and all intellectual property therein. Contingent upon Your compliance with the terms and conditions of this Agreement, DINAT hereby grants to You a limited, non-transferable, non-exclusive, non-assignable, revocable right to participate in and use the DINAT Network on (a) any Android device that You own or control and/or (b) any iPhone, iPod touch, or Apple device that You own or control and/or (c) any Windows device that You own or control and/or (d) any Linux device that You own or control and/or and as permitted by the Usage Rules set forth in Section 9.b. of the App Store Terms and Conditions (the “Usage Rules”).
This agreement does not allow You to use the DINAT Network on any Android device, iPod touch, or iPhone, Apple Device, Windows device, or Linux device that You do not own or control, and You may not distribute or make the DINAT Network available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute or sublicense the DINAT Network. You may not copy (except as expressly permitted by this agreement and the Usage Rules), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the DINAT Network, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law). Any attempt to do so is a violation of the rights of DINAT and its licensors. If You breach this restriction, You may be subject to prosecution and damages. The terms of the license will govern any upgrades provided by DINAT that replace and/or supplement the DINAT Network, unless such upgrade is accompanied by a separate license in which case the terms of that license will govern.
Location data provided by the DINAT Network is for basic location purposes only and is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to death, personal injury, property or environmental damage. Neither DINAT, nor any of its content providers, guarantees the availability, accuracy, completeness, reliability, or timeliness of location data displayed by the Services.
Any of Your Information, including geolocational data, You upload, provide, or post on the DINAT Network may be accessible to certain Users of the DINAT Network. We cannot verify or guarantee the accuracy of the information Users provide Us on the DINAT Network, and We do not control the information provided by other Users that is made available through Our system. Therefore, DINAT cannot and does not confirm each User’s purported identity. You may find other User’s information to be offensive, disrespectful, harmful, inaccurate, or deceptive. Please use caution and common sense when using the DINAT Network. Please note that there are also risks of dealing with underage persons or people acting under false pretense. By using the DINAT Network, You agree to accept such risks and DINAT is not responsible for the acts or omissions of users on the DINAT Network. In order to help You evaluate with whom You are dealing, DINAT can link to a User’s Facebook.com profile if they supply Us with their Facebook.com account information. We also encourage You to communicate directly with each potential Dude or User prior to engaging in an arranged transportation service.
DINAT E-Mail & Text Communications
E-mail communications and text messages sent from Us or through Us are designed to make Your DINAT experience more efficient. By becoming a User and/or Dude, You specifically agree to accept and consent to receiving e-mail communications and text messages initiated from Us or through Us, which include, without limitation: message notification e-mails, e-mails or text messages informing You about potential available Dudes or Users and e-mails informing You of promotions We run and emails informing You of new and existing features We provide. Standard text messaging charges applied by Your cell phone carrier will apply to text messages We send. If You change Your mobile phone service provider, the notification service may be deactivated for Your phone number and You may need to re-enroll in the notification service. DINAT reserves the right to cancel the notification service at any time. If You do not wish to receive any of our e-mail communications or text messages, please do not use the Services.
Online Content Disclaimer
Opinions, advice, statements, offers, or other information or content made available through the Services, but not directly by Us, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. We do not guarantee the accuracy, completeness, or usefulness of any information on the Services and neither do We adopt nor endorse nor are We responsible for the accuracy or reliability of any opinion, advice, or statement made by parties other than Us. Under no circumstances will We be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Services, or transmitted to participants. We reserve the right, but We have no obligation, to monitor the materials posted in the public areas of the Services. Notwithstanding this right, You remain solely responsible for the content of the photos, profiles (including Your name, image, and likeness), messages, notes, text, information, music, video, advertisements, listings, and other content (the “Content”) that You post in the public areas of the Services and in Your private e-mail messages. We shall have the right to remove any such material that in Our sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of Users or others. E-mails sent between You and other participants that are not readily accessible to the general public will be treated by Us as private to the extent required by applicable law.
The DINAT Network contains (or You may be sent through the DINAT Network or the Services) links to other web sites (“Third Party Sites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by Us, and We are not responsible for any Third Party Sites accessed through the DINAT Network or any Third Party Applications, Software or Content posted on, available through or installed from the DINAT Network, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply approval or endorsement thereof by Us. If You decide to leave the DINAT Network and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, You do so at Your own risk and You should be aware that Our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any web site to which You navigate from the DINAT Network or relating to any applications You use or install from the DINAT Network.
We, Our subsidiaries, officers, directors, employees and our suppliers provide the DINAT Network and the Services on an “as is” basis and without any warranty or condition, express, implied or statutory. We do not guarantee and do not promise any specific results from use of the DINAT Network and/or the Services. We, Our subsidiaries, officers, directors, employees and Our suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to You. This warranty gives You specific legal rights and You may also have other legal rights that vary from state to state. We do not warrant that Your use of the Services will be accurate, complete, reliable, current, secure, uninterrupted, always available, or error-free, or will meet Your requirements, that any defects in the Services will be corrected, or that the Services are free of viruses, errors, or other harmful components. We disclaim liability for, and no warranty is made with respect to, connectivity and availability. We cannot guarantee that each User is at least the required minimum age, nor do We accept responsibility or liability for any content, communication or other use or access of the DINAT Network or the Services by persons under the age of 18 in violation of this Agreement. We are not responsible for any damage or loss incurred to any personal items that are being transported by a Dude or any personal injuries sustained by a Dude in connection with such transport. We are not responsible or liable in any manner for any Content posted on the DINAT Network or in connection with the Service, whether posted or caused by Users of the DINAT Network, by DINAT, by third parties or by any of the equipment or Networkming associated with or utilized in the DINAT Network or the Services. Although We provide rules for User conduct and postings, We do not control and are not responsible for what Users post, transmit or share on the DINAT Network and are not responsible for any offensive, inappropriate, obscene, unlawful or otherwise objectionable content You may encounter on the DINAT Network or in connection with any Content. DINAT is not responsible for the conduct, whether online or offline, of any user of the DINAT Network or Services. It also is possible for others to obtain personal information about You due to Your use of the DINAT Network or the Services, and that the recipient may use such information to harass or injure you. We are not responsible for the use of any personal information that You disclose on the DINAT Network or through the Services.
You are solely responsible for Your interactions with other Users. We reserve the right, but have no obligation, to monitor disputes between You and other Users. Please carefully select the type of information that You post on the DINAT Network or through the Services or release to others. We disclaim all liability, regardless of the form of action, for the acts or omissions of other Participants or Users (including unauthorized users, or “hackers”). DINAT only offers a venue that enables Dudes and Users to match with each other. DINAT does not offer transportation services, hauling services, or moving services and DINAT is not a transportation, hauling, or moving company. We are not involved in the actual transportation and moving services provided by Dudes to Users. As a result, We have no control over the quality or safety of the moving services that occurs as a result of the Service; nor do We have any control over the truth or accuracy of the of Participants’ information listed on the DINAT Network. We cannot ensure that a Dude or User is who he or she claims to be or that a Dude or User will actually complete an arranged service. We reserve the right to change any and all Content, software and other items used or contained in the DINAT Network and the Services at any time without notice. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by DINAT or the DINAT Network.
The DINAT Network and the Services may be temporarily unavailable from time to time for maintenance or other reasons. DINAT assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User communications. DINAT is not responsible for any technical malfunction or other problems of any telephone network or service, computer systems, servers or providers, computer or mobile phone equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet, on the DINAT Network, on any web site or any combination thereof, including injury or damage to User’s or to any other person’s computer, mobile phone, or other hardware or software, related to or resulting from using or downloading materials in connection with the Web and/or in connection with the Services.
Limitation of Liability
In no event will We, Our subsidiaries, officers, directors, employees, or shareholders or Our suppliers, be liable to You for any incidental, consequential, direct or indirect damages (including, but not limited to, damages for deletion, corruption, loss of data, loss of Networks, failure to store any information or other content maintained or transmitted by Our services, service interruptions, or for the cost of procurement of substitute services) arising out of or in connection with DINAT, Our services or this Agreement (however arising, including negligence) even if We or Our agents or representatives know or have been advised of the possibility of such damage.. We do not screen the participants using the services. As a result, We will not be liable for any damages, direct, indirect, incidental and/or consequential, arising out of the use of DINAT or the services, including, without limitation, to damages arising out of communicating and/or meeting with other participants of DINAT or the services, or introduced to you via DINAT or the services. Such damages include, without limitation, physical damages, bodily injury, death and or emotional distress and discomfort. Notwithstanding anything to the contrary contained herein, our liability, and the liability of Our subsidiaries, officers, directors, employees, shareholders and suppliers, to You or any third parties in any circumstance is limited to $100. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to You, some or all of the above disclaimers, exclusions or limitations may not apply to You, and You may have additional rights.
DINAT has no responsibility whatsoever for the actions or conduct of Dudes or Users. DINAT has no obligation to intervene in or be involved in any way in disputes that may arise between Dudes, Users, or third parties. Responsibility for the decisions you make regarding providing or accepting of the Dude or User or in the moving, relocation or messaging of the User’s items rest solely with You. It is each User’s and Dude’s responsibility to take reasonable precautions in all actions and interactions with any party they may interact with through use of the services. DINAT may but has no responsibility to screen or otherwise evaluate potential Dude’s or User’s. Users understand and accept that DINAT has no control over the identity or actions of the User’s and Dudes, and DINAT requests that users exercise caution and good judgment when using the services. Dudes and User’s use the services at their own risk.
DUDE cannot move hazardous materials, including pool chemicals, paint and solvents, flammable or explosive items, or anything designated by the Department of Transportation as Hazardous Materials. DUDE also cannot transport live animals or humans, illegal substances, or anything that may place a driver in conflict with Federal, State, or local laws or regulations.
A dude/driver MAY NOT CARRY PASSENGERS OR LIVE ANIMALS UNDER ANY CIRCUMSTANCES.
Items of extraordinary value or items that are irreplaceable should not be moved via DUDE.
DINAT does not provide transportation services. We are not a transportation carrier or a moving or hauling of freight carrier. It is up to customers and delivery professionals to offer and provide the pick-up, carry, and delivery services that may be scheduled through use of the service. DINAT offers information and a platform to facilitate arrangement of pick-up, carry, and delivery services, but does not intent to provide transportation services or act in any way as a transportation carrier or a moving or hauling of freight carrier. We have no responsibility or liability for any pick-up, carry, or delivery service provided to you through the service.
In the event that You have a dispute with one or more Users or against one or more Dudes, You agree to release DINAT (and Our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes with other Users or Dudes or to Your use of the DINAT Network or the Services. If You are a California resident, You waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which, if known by him or her must have materially affected his or her settlement with the debtor.”
Without limiting other remedies, We may terminate Your Participation, remove Your Information, warn Our community of Your actions, issue a warning, and refuse to provide Our services to You if: (a) You breach this Agreement or the documents it incorporates by reference; (b) We are unable to verify or authenticate any information You provide to Us; (c) We believe that Your actions may cause financial loss or legal liability for You, Our users or Us, or subject DINAT or You or any other User to regulation by any state or local government or regulatory agency; or (d) if We suspect that You have engaged in fraudulent activity in connection with the DINAT Network or the Services.
Each driver/dude will drive their own pickup truck that is personally registered in their name and is insured to State requirements. Goods and other property that are damaged as a result of improper packaging for transport in a pickup truck (such as, but not limited to, televisions and other sensitive electronics) may not be covered at DUDE’s sole discretion. It is your responsibility to insure that items are reasonably packaged and prepared for moving in a pickup truck.
Resolution of Disputes and Legal Claims
You and We agree that any legal disputes or claims between the Parties that cannot be resolved informally will be submitted to binding arbitration in Los Angeles, California. The arbitration shall be conducted by the American Arbitration Association, or any other established ADR provider mutually agreed upon by the parties. The prevailing party in any such arbitration will be entitled to recovery all reasonable attorney fees and costs incurred in the arbitration. Any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. You agree that in no event shall any claim, action or proceeding by You related in any way to the DINAT Network and/or the Services (including Your use of the DINAT Network and/or the Services) be instituted more than three years after the cause arose.
You agree not to use any technical, financial, strategic and other proprietary and confidential information relating to DINAT’s business, operations and properties (“Confidential Information”) disclosed to You by DINAT for Your own use or for any purpose other than as contemplated herein. You shall not disclose or permit disclosure of any Confidential Information to third parties. You agree to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information of DINAT in order to prevent it from falling into the public domain. Notwithstanding the above, You shall not have liability to DINAT with regard to any Confidential Information which You can prove: was in the public domain at the time it was disclosed by DINAT or has entered the public domain through no fault of Yours; was known to You, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure; is disclosed with the prior written approval of DINAT; becomes known to You, without restriction, from a source other than DINAT without breach of this Agreement by You and otherwise not in violation of DINAT’s rights; or is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided, however, that You shall provide prompt notice of such court order or requirement to DINAT to enable DINAT to seek a protective order or otherwise prevent or restrict such disclosure.
You and DINAT are independent contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement.
Notices and Complaints
Except as explicitly stated otherwise, any notices to DINAT shall be given by certified mail, postage prepaid and return receipt requested to DINAT, at 16530 Ventura Blvd #502, Encino, CA 91436 any notices to You shall be provided to You through the DINAT Network or given to You via the email address You provide to DINAT during the registration process. In such case, notice shall be deemed given 3 days after the date that the email was sent. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, We may give You notice by certified mail, postage prepaid and return receipt requested, to the address provided to DINAT during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.
To resolve a complaint regarding the Service, You should contact Our Customer Service Department by email at email@example.com
This Agreement shall be governed by the laws of the State of California without regard to choice of law principles. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. You agree that this Agreement and all incorporated agreements may be automatically assigned by DINAT, in Our sole discretion in accordance with the “Notices” section of this Agreement. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by You or others does not waive Our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between the User and DINAT with respect to the subject matter hereof. Sections referring to Services, Licenses, Liability Limit, Indemnity, and Resolution of Disputes shall survive any termination or expiration of this Agreement.
Notice for California Users
If you are a California resident, you may have these Terms mailed to you electronically by sending a letter to the address above with your electronic mail address and a request for these Terms.
We reserve the right to change these Terms from time to time.
For example, we may need to change these Terms if we come out with a new feature. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review these Terms periodically to stay informed about our practices.
Whenever we make changes to these Terms, they are effective when the revised Terms are posted unless we notify you otherwise. If you continue to use the DUDE Platform after the revised Terms have been posted, then you will be deemed to have accepted the changes to these Terms.
Data We Collect From You
In order to operate the DINAT Network and to provide You with information about products or services that may be of interest to You, We may collect “personal information” (i.e. information that could be used to contact You directly (without using the DINAT Network) such as full name, postal address, phone number, credit/debit card information, or email address) or “demographic information” (i.e. information that You submit, or that We collect, that is not personal information; this may include, but is not limited to, zip code, hometown, gender, username, age/birth date, browsing history information, searching history information, and registration history information). We will also collect the contact information of Your friends, if You choose to connect Your contacts and address book information with DINAT and Your login credentials to Your social network accounts, such as Facebook and Twitter, if You choose to connect those accounts with your DINAT account. You represent and warrant that You have the authority to provide Us with any such contact information. Demographic information is divided into two categories: “non-public information”, which consists of moving transaction information and one-on-one communications between You and other users of the DINAT Network; and “public information”, which consists of all other demographic information. Please note that nowhere on the DINAT Network do We knowingly collect, keep or maintain personal information from children under the age of 18, as We require that all users represent to Us that they are at least 18 years old.
How We Use Personal Information
We use Your email address and Your other personal information to help Us efficiently operate the DINAT Network, to contact You in connection with Your transactions and other activities on the DINAT Network (including, but not limited to, confirmation emails, or important news that could affect Your relationship with DINAT), to forward trip information to You from other Users, to forward trip information from You to other Users, and to contact You and others to suggest potential matches. We use Your contact information to find and connect with Your friends (when instructed by You). These types of communications are known as “Operational Communications.” In some cases, Operational Communications may also contain commercial messages, such as banner ads and special offers.
We may keep the photos you submit that are the subject of a move for purposes of keeping a transaction history, for insurance purposes, and for obtaining statistical information for use of the Services.
To operate the DINAT Network, including processing Your transactions and supporting Your activities on the DINAT Network, We may share Your personal information with Our agents, representatives, contractors and service providers so they can provide Us with support services such as email origination, receipt or support services, customer relationship management services, and order fulfillment. We require these entities not to use Your information for any other purpose.
By purchasing, or registering or making reservations for, products or services offered or sponsored by third parties on the DINAT Network, or electing to receive communications (such as emails or material by mail) or electing to participate in contests, sweepstakes or other Networks (such as discount or rewards programs), offered or sponsored by third parties on the DINAT Network, You consent to Our providing Your personal information to those third parties. Those third parties may use Your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding Your preferences for the use of Your personal information by them. Additionally, You agree that We may use and disclose all such information so submitted to such third parties in the same manner in which We are entitled to use and disclose any other information You submit to Us.
How We Use Demographic Data
How To Edit Your Information
DINAT provides You with the ability to access and edit Your personal information. To update Your personal info, click Settings in the DINAT menu. There You can view, update and correct Your account information. So that We can protect the integrity of sensitive data, there are certain pieces of information, such as Your age, that You cannot alter Yourself. Our databases automatically update any personal information You edit in Your profile, or that You request We edit. Information transmitted through boards, chats, polls or through any other means remain in Our databases and become the property of DINAT upon submission. Keep this in mind if You decide to communicate personal information through any of these applications.
DINAT provides Users the opportunity to opt-out of receiving communications from Us and Our partners at the point where We request information about the visitor. DINAT gives Users the option to remove their information from Our database, to not receive future communications or to no longer receive Our service.
Special Cases in Which We Share Personal Information
Our Security Precautions
Your DINAT Profile is password-protected so that only You and authorized DINAT employees have access to Your account information. If You have registered for DINAT using Facebook Connect, then Your login and password shall be the same as Your Facebook login and password. In order to maintain this protection, do not give Your password to anyone. DINAT staff will never proactively reach out to You and ask for any personal account information, including Your password If You share a computer, You should sign out of Your DINAT account and close the browser window before someone else logs on. This will help protect Your information entered on public terminals from disclosure to third parties.
DINAT has security measures in place to protect against the loss, misuse and alteration of the information under Our control. Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which You reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in Your country or jurisdiction.